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Reports & Research

Q4 2023
Security Dealer Perspectives: Views from the Front Line
Q4 2023
Smart Home Tracker 2023 - Q3 Market Update
Q4 2023
Building Net Zero Homes with Home Management Systems
Q4 2023
Getting to Net Zero: Leveraging Smart Tech Energy Solutions
Q4 2023
Insurance Opportunities in the Smart Home
Q4 2023
Next-Generation Self-Storage: Leveraging Technology to Grow Revenue
Q3 2023
Residential Security Dashboard 2Q 2023
Q3 2023
Smart Home Dashboard 2Q 2023
Q3 2023
Smart Home Tracker 2023 - Q2 Market Update
Q3 2023
AI Moving Security Forward: Solving False Alarms
Q3 2023
Smart Thermostat Market Assessment 2023
Q2 2023
Smart Living: Elevating the Resident Experience
Q2 2023
Smart Lighting Market Assessment 2023
Q2 2023
Smart Home Buyer Journey
Q1 2023
Energy Management and Services in the Home
Q1 2023
Smart Home Barriers: Attracting Non-users
Q1 2023
Home Security User Experience: Pro vs. DIY
Q1 2023
Security Monitoring: Business Models, Pricing, Attrition
Q3 2023
Streaming Video Tracker - North American Update: July 2023
Q3 2023
AVOD, FAST, Freemium: Effective Advertising in the New Video Landscape
Q3 2023
T-Commerce: Buying Through the TV
Q2 2023
OTT Video Market Tracker - North American Update: June 2023
Q2 2023
Video Services Dashboard 1Q 2023
Q1 2023
OTT Video Market Tracker - North American Update - Q4 2022 Tracker Spreadsheet
Q2 2023
OTT Video Market Tracker - North American Update - Q1 2023 Tracker Spreadsheet
Q1 2023
OTT Video Market Tracker - North American Update: January 2023
Q1 2023
OTT Video Market Tracker - North American Update: February 2023
Q2 2023
OTT Video Market Tracker - North American Update: March 2023
Q2 2023
OTT Video Market Tracker - North American Update: April 2023
Q2 2023
Smart Speaker and Smart Display Market Assessment
Q2 2023
OTT Video Market Tracker - North American Update: May 2023
Q2 2023
Consumer Electronics Dashboard: Q1 2023
Q1 2023
Podcasting: An Exploding Market
Q1 2023
Immersive Entertainment – AR, VR, and the Metaverse
Q2 2023
Streaming Piracy Market & Ecosystem Strategies
Q2 2023
North American Update - March 2023
Q2 2016
The Future of Tech Support: IoT & The Consumer Experience
Q3 2015
Behind the Scenes – Support Strategies for IoT Success
Q1 2015
A New Customer Experience: IoT and the Connected Consumer
Q1 2022
Work Transformed: Impact on Communications and Technology Markets
Q3 2022
Residential Broadband: State of the Market
Q4 2020
Home Networking: State of the Market
Q4 2019
Onboarding and Technical Support for the Connected Home
Q2 2021
Modern Broadband: Shifting Landscape
Q2 2019
Opportunities for LPWAN in the Consumer IoT
Q1 2019
Modern Broadband: Competition and Retention at Gigabit Speeds
Q4 2018
Support Services for the Connected Home
Q2 2017
IoT Data: Securing the Connected Home
Q1 2018
Tech Support Landscape: U.S. Trends and Outlook
Q2 2017
Wi-Fi Hotspots: Global Outlook
Q3 2017
Mobile Data Services: Business Model Assessment
Q4 2016
Evolution of Support Services: Global Trends and Outlook
Q4 2016
Disruptions from Sharing Economy Apps
Q1 2017
The Connected Car Experience: Software, Apps, and Services
Q3 2017
360 View: Empowering Healthcare Consumers
Q4 2016
Connected Health Devices and Apps: Quantifying the “Quantified Self”
360 View: Empowering Healthcare Consumers
Q1 2016
Independent Living Needs: Helping Aging Parents Thrive
Q4 2015
Shopping For Care: Insights from Consumers
Q2 2015
Patient Portal: Engaging Consumers
Q1 2015
Digitally Fit: Products and Services for Connected Consumers
Q4 2014
Engaging Consumers for Healthy Living: Health Apps
Q4 2014
Reasons for Appeal of Health and Fitness Devices
Q1 2014
Digital Health Consumers: A Lifestyle and Technology Segmentation
Q4 2013
Prescribing Apps: Engaging Health Consumers
Q3 2013
Online Communication Tools for Healthcare
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