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Reports & Research

Q1 2023
Security Monitoring: Business Models, Pricing, Attrition
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Q2 2023
Smart Home Tracker 2023 - Q1 Market Update
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Q2 2023
Energy, Security, Automation: Converging into Peace of Mind
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Q2 2023
Solving False Alarms: Bringing New Context for Monitoring
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Q2 2023
Next-Generation Smart Home: Building for the Future
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Q2 2023
Gating Access: Challenges in Multifamily Properties
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Q2 2023
Data Privacy and Security in the Connected Home
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Q2 2023
Face Recognition and the Smart Home: Applications, Demand, and Innovation
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Q2 2023
Data and Privacy Protections: Building a Trusted Smart Home
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Q2 2023
Solving Multifamily Maintenance Demands with Smart Appliances
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Q2 2023
Video Doorbells and Smart Cameras: Purchasing, Use, and Business Models
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Q1 2023
Residential Security Dashboard 4Q 2022
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Q1 2023
Smart Home Dashboard 4Q 2022
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Q1 2023
Residential Security Forecast 1Q 2023
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Q1 2022
2022 Top Tech Trends
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Q2 2022
Smart Solutions - Boosting Revenue in Multifamily Properties
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Q2 2022
Simplifying the IoT Edge: Smart Spaces Best Practices
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Q4 2022
Doing IoT Right: Top Practices for Multi-Dwelling Units
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Q2 2023
Consumer Electronics Dashboard: Q1 2023
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Q1 2023
Podcasting: An Exploding Market
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Q1 2023
Immersive Entertainment – AR, VR, and the Metaverse
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Q2 2023
Streaming Piracy Market & Ecosystem Strategies
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Q2 2023
North American Update - March 2023
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Q2 2023
North America Update - Q1 2023 Tracker Spreadsheet
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Q1 2023
Leaning In: Engaging Viewers with Interactive Video
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Q1 2023
OTT Video Market Tracker: Insights into the Evolving US Streaming Landscape
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Q1 2023
Personal Audio
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Q4 2022
Engaging Next-Gen Video Viewers: Leveraging AI and ML
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Q4 2022
Personalized Virtual Channels: Maximizing FAST Content
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Q4 2022
Vision-Based Technology: Next-Gen Control
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Q4 2022
Optimizing Video: Enhancing Content Performance for OTT Success
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Q3 2021
The Evolving Digital Media Landscape
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Q4 2021
AI-enabled Data: Key to Video Service Optimization
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Q1 2022
Reaching Today’s Video Audiences: Platform Diversity and ROI
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Q1 2022
OTT Streaming Trends to Watch in 2022
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Q4 2020
Improving OTT Customer Engagement with Smart Data
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Q4 2018
Cognitive Support Solutions: Delivering the Best Connected Experience
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Q2 2017
Support Strategies for an IoT World
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Q2 2017
Wi-Fi for IoT: How Home Networking is Changing the Smart Home
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Q1 2017
Support, Privacy, and IoT: Thoughts from CES 2017
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Q2 2016
The Future of Tech Support: IoT & The Consumer Experience
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Q3 2015
Behind the Scenes – Support Strategies for IoT Success
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Q1 2015
A New Customer Experience: IoT and the Connected Consumer
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Q1 2022
Work Transformed: Impact on Communications and Technology Markets
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Q3 2022
Residential Broadband: State of the Market
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Q4 2020
Home Networking: State of the Market
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Q4 2019
Onboarding and Technical Support for the Connected Home
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Q2 2021
Modern Broadband: Shifting Landscape
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Q2 2019
Opportunities for LPWAN in the Consumer IoT
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Q1 2019
Modern Broadband: Competition and Retention at Gigabit Speeds
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Q4 2018
Support Services for the Connected Home
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Q2 2017
IoT Data: Securing the Connected Home
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Q1 2018
Tech Support Landscape: U.S. Trends and Outlook
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Q2 2017
Wi-Fi Hotspots: Global Outlook
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Q1 2008
Connected Medical Devices: Analysis and Forecasts
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Q3 2007
Digital Health in Western Europe and Canada
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Q3 2022
Senior Living: Technology for Safety and Independence
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Q3 2022
Telehealth & Remote Patient Monitoring: User Experience
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Q3 2021
Virtual Care: Connected Health Devices and Services
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Q4 2021
Healthy and Well at Home: Senior Assistive Technologies
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Q3 2020
COVID-19: Impact on Telehealth Use and Perspectives
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Q3 2020
Connected Health, Wearables, and Fitness
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Q4 2020
COVID-19: Impact on Seniors, Caregivers, and Independent Living Solutions
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Q3 2019
Virtual Care and Remote Monitoring: Connected Health at Home
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Q3 2019
360 View: Independent Living: Senior and Caregiver Perspectives
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Q2 2019
360 View: Connected Health at Home: Wellness and Fitness
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Q4 2018
IoT in UK: Consumers & Technology Adoption - Wellness, Telehealth, & Independent Living
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Q3 2018
360 View: Health and Independent Living
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Q3 2018
Sleep & IoT: Behaviors, Awareness, and Opportunities
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Q4 2017
Smart Home, Caregiving, and Aging-in-Place
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Q3 2017
360 View: Empowering Healthcare Consumers
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Q4 2016
Connected Health Devices and Apps: Quantifying the “Quantified Self”
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