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Smart Home: Products and Services

Q1 2026

Consumer Insights Dashboard

Residential Security Dashboard Q4 2025

This biannual dashboard tracks ongoing consumer activity in the residential security systems and devices market. This research quantifies movement in the market by trending adoption of systems and monitoring services, self- and pro-installation, and the rise of standalone smart video devices as competitor solutions. The report benchmarks competitors by trending consumer reported brand share of systems and service providers, as well as Net Promoter Score (NPS) and average service fees reported for leading security service providers. The dashboard also tracks overall market movement as consumers churn out of the market or to competitor providers.

 

Purchase

Methodology & Definitions 

Executive Summary  

Security System Adoption & Segments

Professional Monitoring Services

Home Security Installation

Appendix  

Defining Internet households
Guide to reading Parks Associates charts

Additional research from Parks Associates

Published by Parks Associates

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All rights reserved. No part of this report may be reproduced in any form or by any means, without permission in writing from the publisher. Printed in the United States of America.

Disclaimer
Parks Associates has made every reasonable effort to ensure that all information in this document is correct. We assume no responsibility for any inadvertent errors.

ADT
Vivint
Brinks
SimpliSafe
Roku
Eufy
Ring Alarm
Comcast Xfinity
Brinks Home
Wyze
Arlo
Frontpoint
Abode
Ecobee
Scout Alarm
Cove
Canary
Cox Homelife