AI Experience Dashboard Vol. 1, 2026

This quarterly dashboard captures evolving consumer sentiment, adoption, and usage of artificial intelligence in everyday life. It quantifies awareness and interaction with leading generative AI applications and tools, and uptake of paid AI offerings. It tracks NPS for leading providers and identifies which use cases are gaining traction. As AI becomes embedded across consumer experiences, this research delivers essential insight into its acceptance and trajectory.

An additional deep-dive into an application or functional area is assessed each quarter:

•AI and Smart Home Control

•AI, Wearables, and Health

•AI Function and Format

•AI & Entertainment

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Key Terms and Definitions

Executive Summary

Generative AI: Familiarity and Use

Brand Leaderboard: Use & NPS

Consumer Perceptions, Barriers, & Concerns

Deep Dive: AI & Smart Home Control

Appendix

•Defining Internet households

•Guide to reading Parks Associates charts

•Additional research from Parks Associates

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Yilan Jiang

Senior Director of Consumer Analytics

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Jennifer Kent

Senior Vice President and Principal Analyst

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Sharon Jiang

Consumer Insights Manager

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Yuting Mu

Consumer Insights Analyst II

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Research Memberships

Smart Home: Products And Services

Consumer Electronics and Entertainment

MDU / Multifamily

Visibility Memberships

Channel Analytics

Strategic Consulting Unit

Connectivity and Mobility

Connected Health and Wellness

SMB

Event

Analyst Insights

Media

About Parks Associates

Smart Home: Products and Services

AI Experience Dashboard Vol. 1, 2026