Providing market intelligence for more than 35 years

Wi-Fi and Home Networking

Q3 2022

Consumer Insights Dashboard

Home Services Dashboard 1Q 2022

The Home Services Dashboard visualizes the most important metrics informing the strategic decision making of companies providing communications services to the home.

Purchase

Executive Summary

Industry Benchmarks
• Internet Adoption in US Households
• Home Service Subscription
• Adoption of Standalone vs. Bundled Services
• Adoption of Home Service Packages
• Trends in Home Service Subscription in the Past 2 Years
• ARPU of Home Bundled Services in the Past 2 Years
• Stand-along Home Service ARPU
• ARPU of Home Bundled Services
• Monthly Cost of Home Bundled Service

Home Service Provider NPS
• Net Promoter Score by Sector –Trending (2019-2021)
• Net Promoter Score of Home Service Providers
• Net Promoter Score of Home Internet Providers’ Services
• Net Promoter Score of Home Phone Providers’ Services
• Net Promoter Score of Mobile Internet Providers’ Services
• Net Promoter Score of Traditional Pay-TV Providers’ Services
• Net Promoter Score of Professional Security System Monitoring Providers

Broadband Close-Up
• Market Share of Top Ten Residential Home Internet Providers
• Home Internet Access by Type
• Mesh Network Adoption Among Network Router Owners: 2020-2021

Appendix

Newsletter

The Parks Points Newsletter Features All Aspects Of Our Research, Including Smart Home, Iot Devices, Entertainment And Digital Media, Security, Energy, Health, And Consumer Data.