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Mobile Service Market Competition
Wireless Carrier Market Share (2014 - 2017)
Net Promoter Score by Mobile Service Provider (Q2/17)
Net Promoter Score by Age (Q2/17)
Net Promoter Score by Income (Q2/17)
Net Promoter Score by Technology Adoption Segment (Q2/17)
Mobile Plan Type (Q2/17)
Mobile Plan Type by Mobile Service Provider (Q2/17)
Net Promoter Score by Mobile Plan Type (Q2/17)
Data Plan Size by Mobile Service Provider (Q2/17)
Fixed Data Plans: Data Plan Size by Mobile Service Provider (Q2/17)
Net Promoter Score: Mobile Service as Part of a Bundle (Q2/17)
Top and Bottom Spenders
Cost of Mobile Service Per Month Among Top Brands* (2015-2017)
Cost of Mobile Service Per Month: Bundled vs Standalone (Q2/17)
Average Monthly Service Cost by Provider (Q2/17)
Average Monthly Service Cost by Provider & Plan Type (Q2/17)
ARPU: Top & Bottom Tiers of Mobile Spenders by Provider (Q2/17)
Net Promoter Score: Top & Bottom Tiers of Spenders by Provider (Q2/17)
Top and Bottom Spenders by Age (Q2/17)
Top and Bottom Spenders by Household Income (Q2/17)
Top and Bottom Spenders by Marital Status (Q2/17)
Top and Bottom Spenders by Children at Home (Q2/17)
Service Switching Behaviors
Time Since Last Change to Mobile Service (Q2/17)
Most Recent Change Made to Mobile Service (Q2/17)
Most Recent Plan Change by Provider (Q2/17)
Most Recent Change Made to Mobile Service by MSP (Q2/17)
Comparison of Respondent Churn to Market Share (Q2/17)
Mobile Churner Destinations (Q2/17)
Respondent Churn Destinations (Q2/17)
Respondent Churn Origins (Q2/17)
Standalone or Bundled Mobile Service by Switching to a New Service Provider in Past 12 Months (Q2/17)
Household Income by Switching to a New Service Provider in Past 12 Months (Q2/17)
Smartphone OS by Switching to a New Service Provider in Past 12 Months (Q2/17)
Important Factors in Choosing Next MSP (Q2/17)
Important Factors in Choosing Next MSP by Switching to a New Service Provider in Past 12 Months (Q2/17)
Top 6 Features Important in Selection of Next MSP by Current MSP (Q2/17)
High Importance of Unlimited Data Plan in the Selection of Next MSP by Current MSP (Q2/17)
Factors Influencing Decision to Switch Mobile Service Provider (Q2/17)
Participation in Loyalty Programs by Mobile Service Provider (Q2/17)
Net Promoter Score by MSP Loyalty Program Enrollment (Q2/17)
Loyalty Programs as a Very Important Factor in Selection of Next MSP by Current MSP (Q2/17)
Loyalty Programs as a Very Important Factor in Selection of Next MSP by Enrollment in a Loyalty Program from Current MSP (Q3/17)
High Importance of Sponsored Media by Service Provider (2016 - 2017)
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