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Smart Home: Products and Services

Q4 2025

Smart Product Market Assessment

Access Control in the Smart Home: Locks and Garage Door Openers

Smart access control solutions, including locks, external video devices, and smart garage door openers, are among the leading smart home products; they deliver on the core value propositions of convenience, peace of mind, and perimeter security. New players from across the smart home industry are entering the access control space, while existing lock and garage door opener manufacturers expand their product lines and service offerings.

This market assessment analyzes industry market trends related to smart access control and identifies key market drivers and barriers informing a five-year forecast of US unit sales and revenues for smart door locks and smart garage door openers.  It reviews the competitive landscape including brands, portfolios, features, and pricing. It also assesses consumer engagement with smart access devices and services, trending consumer familiarity, adoption and purchases across more than a decade of testing. It evaluates the buyer journey, including buyer motivations, purchase and install channels, average sales price, product returns, and barriers to purchase, user experience with leading brands’ products, controls/interface preferences, and appeal of next generation features, such as biometrics and authentication standards.

Purchase

Download Table of Contents (PDF)

Executive Summary

Smart Door Lock Adoption

High Intention to Buy a Smart Door Lock

Type of Smart Door Lock Owned

Average Selling Price: Smart Door Lock

Smart Garage Door Opener Adoption

High Intention to Buy a Garage Door Opener

Type of Smart Garage Door Opener Owned

Average Selling Price: Smart Garage Door Opener

Movers and Renovators-Future Intentions

Smart Door Lock & GDO Adoption by Security System Ownership

Smart Door Lock Purchase Channel, Q2 2025

Smart Garage Door Opener Purchase Channel, Q2 2025

Value of Next-Generation Access Control Features

Package/Grocery Delivery Frequency

Use of In-Home Delivery Service

Smart Access Credential Preferences

Access Method for In-Home Delivery Service

The Access Control Market: Industry Trends & Forecast

Product Evolution & Sunset: Lifecycle Management

Smart Lock Standards and Interoperability

The Battle of the Protocols

Biometrics And Touchless Entry

Smart Garage Door Openers: Hardware & Ecosystems

Partnerships, Integrations & Platforms

Subscriptions and The Smart Lock

Market Forces Impacting Smart Access Control Device Adoption

Smart Door Locks Forecast

US Forecast – Smart Door Locks: Annual Unit Sales (#M)

US Forecast – Smart Door Locks: Annual Sales Revenue at End-user Value ($M)

Smart Garage Door Openers Forecast

US Forecast - Smart Garage Door Openers: Annual Unit Sales (#M)

US Forecast - Smart Garage Door Openers: Annual Sales Revenue at End-user Value ($M)

The Competitive Landscape

Newly Released Smart Locks Models and Pricing

Newly Released Smart Garage Door Opener Models and Pricing

Top 10 Brand Owned: Smart Door Lock

Top 10 Brand Purchased: Smart Door Lock

Top 10 Brand Owned: Smart Garage Door Opener

Top 10 Brand Purchased: Smart Garage Door Opener

Smart Door Lock Net Promoter Score (NPS)

Net Promoter Score of Top Brands Owned

Smart Garage Door Opener Net Promoter Score (NPS)

Net Promoter Score of Top Brands Owned

Smart Access Control Key Trending Metrics

Smart Home Device Ownership

Smart Door Lock: Familiarity, Perceived Value, and Affordability

Smart Door Lock Ownership

Smart Garage Door Opener Adoption

Smart Door Lock & Garage Door Opener Adoption by Security System Ownership

Smart Door Lock Purchases and Future Intentions

Smart Garage Door Opener Purchases and Future Intentions

Movers and Renovators-Smart Lock Future Intentions

Movers and Renovators-Smart Garage Door Opener Future Intentions

Smart Access Control Buyer Journey

Demographic of Access Control Device Buyers

Housing Factors Breakdown of Access Control Device Buyers

Reasons for Purchasing Smart Access Control Devices Over Traditional

Initial Source of Awareness — Smart Access Control Devices

Information Sources When Shopping

Smart Door Lock Acquisition Method

Smart Garage Door Opener Acquisition Method

Smart Door Lock Purchase Channel

Smart Garage Door Opener Purchase Channel

Average Selling Price: Smart Door Lock

Average Selling Price: Smart Garage Door Opener

Installation Method of Smart Door Lock

Installation Method of Smart Garage Door Opener

Purchase Type: Smart Door Lock

Age of Old Smart Door Lock

Purchase Type: Smart Garage Door Opener

Barriers to Purchase Smart Door Lock

Barriers to Purchase Smart Garage Door Opener

Smart Access Control: Form Factors & Usage

Smart Door Lock: Active Internet Connectivity

Reasons for Not Connecting Lock to Internet

Smart Door Lock Form Factor

Smart GDO Product Type Owned

Methods Used to Open Smart Garage Door

Smart GDO: Active Internet Connectivity

Reasons for Not Connecting to Internet

Features of Smart Door Lock

Frequency of Using Smart Door Lock Features

Primary Control Method of Smart Door Lock

Primary Control Method of Smart Garage Door Opener

Platforms Used to Control Smart Access Devices

Next-Generation Features

Preferred Features for Future Smart Door Lock Purchase

Valuable Features of Smart Door Lock

Value of Smart Garage Door Opener Capabilities: Owners vs Intenders

Delivery Use and Experience

Preferred Groups to Grant Access to Through Smart Locks and GDOs

Package/Grocery Delivery Frequency

Use of In-Home Delivery Service

Interest for In-Home Delivery Service

Access Method for In-Home Delivery Service

Items Delivered Through In-Home Delivery Service

Last Time When Packages Were Stolen

Interest in In-Home Delivery, by Stolen Package Experience

Appendix

Published by Parks Associates
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Parks Associates has made every reasonable effort to ensure that all information in this document is correct. We assume no responsibility for any inadvertent errors.