Providing market intelligence for more than 35 years


Q3 2016

Industry Report

Reassessing Mobile Payments: A Duopoly or Oligopoly?

This report analyzes market competition in the mobile payment industry, focusing on business strategies of payment platform developers including Apple Pay, Android Pay, PayPal, and other emerging solution providers. The report also examines external factors that will shape the market adoption trajectory, including merchants’ adoption of EMV standards, e-commerce growth, and the impact of payment network providers’ business strategies. The report concludes with five-year forecasts of U.S. mobile payment users and the value of transactions completed through mobile payments.


Download Table of Contents (PDF)

1.0            Report Summary

1.1            Purpose of Report

1.2            Scope of Report

1.3            Research Approach/Sources

2.0            Overview of the Mobile Payments Ecosystem

2.1            Payment Technologies

2.1.1         Proximity Payments

2.1.2         Remote Mcommerce (PayPal, MasterPass, Visa Checkout)

2.2            Security Technologies

3.0            Factors that Impact Mobile Payments Adoption

3.1            Factors Impacting Merchant Adoption

3.2            Factors Impacting Consumer Adoption

4.0            Competitive Assessment of Leading Providers

4.1            Operating System Developers

4.1.1         Apple Pay

4.1.2         Android Pay

4.2            Equipment Manufacturers

4.2.1         Samsung Pay

4.3            Payment App Providers

4.3.1         PayPal

4.4            Payment Networks

4.4.1         Individual Retailers’ Payment Solutions

4.4.2         Login and Pay with Amazon

4.4.3         CurrentC

4.5            Banks

4.5.1         Chase Pay

4.5.2         Capital One Wallet

4.5.3         Wells Fargo Wallet

4.6            Duopoly or Oligarchy?

5.0            Market Forecasts

5.1            Forecast Methodology

5.2            Forecast of Mobile Payments in the U.S., 2016-2021

5.3            Forecast of Mobile Payment Transaction Value in the U.S., 2016-2021

6.0            Implications and Recommendations

7.0            Appendix

7.1            Index

7.2            Image Sources

Consumer Use of Leading Mobile Payment Apps
Leading App Adoption among Mobile Payment Users and All Smartphone Users
Smartphone Operating System Developers’ Market Share
Apple Pay’s Features
iPhone Owners’ Use of Payment Apps
U.S. Merchant Mobile Payment Solution Requests
Android Pay’s Features
Android Owners’ Use of Payment Apps
Samsung Pay’s Features
PayPal’s Features
Leading Individual Merchant Payment Solutions
Chase Pay’s Features
Positives and Negatives of Leading Proximity Mobile Payment Solution Providers
Most Used Messaging Apps in the U.S.
Positives and Negatives of Leading Mcommerce Payment Solution Providers
Illustration of Parks Associates’ Mobile Payment User Forecast Model
Illustration of Parks Associates’ Mobile Payment Transaction Value Forecast Model
U.S. Mobile Payment Users, 2016-2021
U.S. Mobile Payment Users by Transaction Type, 2016-2021
U.S. Mobile Payment Transaction Values, 2016-2021

© August 2016 Parks Associates
All rights reserved.  No part of this book may be reproduced, in any form or by any means, without permission in writing from the publisher.

Printed in the United States of America. 

Parks Associates has made every reasonable effort to ensure that all information in this report is correct.  We assume no responsibility for any inadvertent errors.


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