Download Table of Contents (PDF)
1.0 Report Summary
1.1 Purpose of Report
1.2 Scope of Report
1.3 Research Approach/Sources
1.4 Key Questions Addressed
2.0 Adoption of Emerging Connected Devices
2.1 Smart Home Device Adoption
2.2 Connected Healthcare Devices Adoption
2.3 Purchase Intentions and Market Growth Potential
2.4 Implications
3.0 Support Strategies for IoT Markets
3.1 Pre-purchase
3.1.1 Consumer Challenges Associated with Smart Home Device Purchases
3.1.2 Support Solutions for Purchases
3.2 Customer Onboarding
3.2.1 Challenges Associated with Smart Home Device Set-up
3.2.2 Support Solutions for Set-up and Installation
3.3 Customer Enablement
3.3.1 Challenges to Product Use
3.3.2 Enablement Solutions
3.4 Other Strategies and Solutions to Influence Adoption
4.0 Security and Privacy Concerns
4.1 Security and Privacy Concerns by Device Type
4.2 Addressing Security and Privacy Concerns
5.0 Forecast
5.1 Forecast Methodology
5.2 Forecast
6.0 Implications and Recommendations
7.0 Appendix
7.1 Glossary
7.2 Index
© April 2016 Parks Associates
All rights reserved. No part of this book may be reproduced, in any form or by any means, without permission in writing from the publisher.
Printed in the United States of America.
Disclaimer
Parks Associates has made every reasonable effort to ensure that all information in this report is correct. We assume no responsibility for any inadvertent errors.
