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Executive Summary
Percentage of Multifamily Owners or Operators With One or More Solutions Deployed in Portfolio
Plans on Deploying, Upgrading, or Replacing Technology Within the Next Year
Impact of Smart Building Solutions on Select Metrics
Networking Standards Used in Largest Property in Portfolio for Select Technologies
Estimated Timeline of Making Technology Purchasing Decisions
Factors Holding Company Back from Deploying Smart Solutions
Property Technology Adoption
Percentage of Multifamily Properties With One or More Installed Solutions in Portfolio
Deployment Locations for Smart Building Solutions: Property Type
NPS of Property Technology Solutions
Technology Fragmentation
Smart Building and Technology Fragmentation Strategies
Systems Integrated into Smart Building Platform/Aggregator
Self-Reported Brand of Real Estate or Property Management System Used
Resident Amenities
Adoption of Multifamily Amenities: Traditional Amenities
Adoption of Multifamily Amenities: Tech-Enabled Amenities
Devices Included in Smart Amenity Package
Type of Digital Tools Offered for Residents
EV Charger Location
Internet and Connectivity
Wi-Fi Adoption by Multifamily Owning or Operating Companies
Property Wi-Fi in Multifamily Communities
Reasons for Deploying Managed Wi-Fi
Service Provider for Managed Wi-Fi
Bulk Internet Service Providers
Bulk Internet in Multifamily Communities
Payment Model for Bulk Internet
Drivers for Offering Bulk Internet
Barriers to Bulk Internet Adoption
Multifamily Owner or Operator Satisfaction with Internet and Wi-Fi Service
Resident NPS for Bulk vs. Retail Internet in MDUs
Drivers and Barriers of Technology Deployment
Impact of Smart Building Solutions on Select Metrics
Reasons for Deploying Electronic Access Control Systems
Method of Measuring Access Control Effectiveness
Reasons for Deploying Video Surveillance
Method of Measuring Video Surveillance Effectiveness
Reasons for Deploying Smart Thermostats
Method of Measuring Smart Thermostat Effectiveness
Reasons for Deploying Smart Water Meters/Water Leak Detectors
Method of Measuring Leak Detector Effectiveness
Reasons for Deploying Smart Irrigation Controls
Reasons for Deploying Package Management Solution
Reasons for Deploying Maintenance Management Solution
Reasons for Deploying EV Charging Stations
Method of Measuring EV Charger Effectiveness
Factors Holding Company Back from Deploying Smart Solutions
Future Roadmap
Major Company Initiatives in Next Five Years
Use of AI Technology
Plans on Deploying Technology in the Next Five Years
Expected Timeline of Making Changes to Solutions
Important Factors When Evaluating Technology Solution Vendors
Top 3 Important Factors Evaluating Technology Solution Vendors
Preferred Smart Building Platform Partners
Market Sizing – Largest Property
Age of Largest Property
Type of Residential Buildings on Largest Property
Number of Units in Largest Property
Classification of Largest Property
Bulk Internet Adoption by Property Class
Bulk Internet Adoption by Property Type
Technologies Installed on Largest Property
Technologies Installed on Largest Property by Property Type
Smart Building Networking Solutions
Respondent Overview
Company Type
Type of Properties Owned or Managed
Length of Ownership
Type of Housing Included in Company Portfolio
Number of Multi-Unit, Residential Properties Owned/Managed
Total Number of Residential Units Owned/Managed
Type of Buildings Owned or Managed in Portfolio
Company Annual Revenue
Size of MDU Properties Included in Respondent Portfolio
Company Operating Regions (Total = 100%)
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