Tech Support: International Market Opportunities

This report analyzes the state of the technical support services industry across major global markets, including Europe and Asia/Pacific. The report assesses consumer demand for and interest in technical support services and examines trends in channel distribution and business models. The report also forecasts the five-year global revenue opportunity for premium technical support services.

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The Bottom Line

Dashboard

1.0 Report Summary

1.1 Purpose and Scope of the Report

1.2 Data Sources

2.0 Consumer Support

2.1 Channel Strategies

2.2 Business Model Trends

2.3 New Market Opportunities

3.0 Small Business Support

3.1 Channel Strategies

3.2 Business Model Trends

3.3 New Market Opportunities

4.0 Forecast

4.1 Consumer Support Services

4.2 Small Business Support Services

4.3 Total Revenue

5.0 Implications and Conclusions

6.0 Glossary

Index

Printed in the United States of America.

Disclaimer
Parks Associates has made every reasonable effort to ensure that all information in this report is correct. We assume no responsibility for any inadvertent errors.

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