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Executive Summary
Industry Insight
Consumer Attitudes Toward COVID-19 and its Impact on the Economy
Use of Services: During vs. After COVID-19
High Concern about Children Falling Behind in School
Use of Online Educational Tools During COVID-19
COVID-19 Waves Re-entrench US Households
COVID-19 Impact on Employment Status
Consumer Attitudes Toward Impact of COVID-19
Households Working from Home
Personal Knowledge of Someone with COVID-19
Consumer Attitudes Toward Impact of COVID-19
Top 8 Concerns During the COVID-19 Crisis
Additional Concerns During the COVID-19 Crisis
Consumer Attitudes Toward COVID-19
Household Spending Changes and Service Use
Household Spending Changes Due to COVID-19
Housing and Lifestyle Spending Changes Due to COVID-19
Entertainment and Technology Spending Changes Due to COVID-19
Services Used During COVID-19 Crisis
Use of Services: During vs. After COVID-19
Expected Lasting Changes from COVID-19
Earliest Timeframe Consumer Expects to Engage in Activities
2021 as the Earliest Engagement in Activity: July vs. September Expectations
High Satisfaction with Handling of the COVID-19 Crisis by Service Providers
Most Influential Factors in Resuming Usual Spending Habits
Deep Dive: eLearning Technologies
Expected Educational Scenarios for Fall 2020 Semester
Expectation of Continued Schooling at Home
Use of Online Educational Tools During COVID-19
Intention to Increase Spending on Online Educational Tools by Use of Online Education Tools: July/August vs. October/November 2020
High Concern about Children Falling Behind in School
Online Educational Tool Use and Spending Intentions, by Concern over Children Falling Behind
Indicators of Interest in eLearning Tools, by Ages of Children in Household
Reasons for Purchasing Electronics During COVID-19 Crisis
Disruptions Due to Home Network Issues
