Join industry leaders at Fiber Connect 2025 for the session Light It Up: Creating the Ultimate Smart Home on June 3 from 9:10 AM – 9:40 AM in Nashville.

Moderated by Elizabeth Parks, Parks Associates, this session features industry leaders:

  • Robert Conger – Adtran
  • Jeff Manning – Shentel (Glo Fiber)
  • Sean Montgomery – TP-Link Systems
  • Jim Rosema (he/him/his) – Gateway Fiber

The broadband landscape in the U.S. is rapidly evolving, with traditional technologies like cable and DSL giving way to fiber and mobile-based fixed wireless access (FWA). As household internet demands grow - driven by a surge in connected devices and faster speeds - consumers are increasingly turning to fiber for reliable, high-performance service.

This session explores the key trends reshaping the market, highlighting the rising impact of value-added services and their role in boosting customer satisfaction with fiber internet.

The discussion will discuss key factors impacting the market, with reference to Parks Associates’ latest data on the consumer market. 

  • Decline in Traditional Technologies: There is a continued decline in Cable, DSL, and traditional Fixed Wireless Access (FWA).
  • Rise of Mobile-based FWA: Fixed wireless access through mobile networks now serves 8–10% of U.S. internet households.
  • Growth in Connected Devices: The number of devices per household has doubled over the last decade, contributing to increased bandwidth needs.
  • Increased Internet Speeds: 22% of users report home internet speeds of 1 Gbps or higher.
  • Emerging Demand for Value-added Services (VAS): As the number of connected devices grows, so does the interest in next-generation VAS.
  • VAS Impact on Fiber Net Promoter Score (NPS): Adoption of VAS is shown to significantly enhance customer satisfaction and loyalty among fiber users.

More info at Fiber Connect 2025