Thursday, November 04, 2021

Purchase rate for most major smart appliances is approximately 5%

CONNECTIONS™ Summit at CES features executives from Plume, SmartRent, Homelife, and more

Parks Associates today announced the agenda for the 16th annual CONNECTIONS™ Summit: Smart Home Growth Strategies, taking place in Las Vegas on January 5 at the Venetian Conference Room, in cooperation with CES® 2022. The annual event, sponsored by Cox Communities, EarlySense, Johnson Controls, Notion, and Zen Ecosystems, features sessions on smart home technology and services, connected health, privacy and security, value-added services, and home security.

Parks Associates’ latest research from its study The Connected Consumer and Changing Support Needs reports the adoption of smart home devices has reached 36% of all broadband households and the 2021 purchase rate for most major smart appliances is approximately 5%. The research, featured during the event, highlights consumer adoption of traditional and emerging connected devices and preferred method for support and warranty services.

Parks Associates - Smart Appliance purchases, US consumers

“More than one in four US broadband households report working from home more now than before, and 80% report an increase in their virtual activities since the start of 2020,” said Patrice Samuels, Senior Manager, Market Research, Parks Associates. “As consumers increase their usage of and reliance on connected devices, support services will likewise increase. Emerging connected home services such air quality monitoring, independent living, home security, and energy management may also drive an increasing need for technical support in the home.”

The full agenda is available online and includes the following sessions:

9:00 AM Connectivity: Role of the Home Network and Wi-Fi

10:00 AM State of the Smart Home

11:00 AM MDUs and PropTech: Deploying Smart Home Tech

1:00 PM Home Security Redefined

2:00 PM Home Services: Driving Incremental Revenues

3:00 PM Health at Home: Meeting Needs of Consumers

4:00 PM Smart Home: Integration and New Partnerships

5:30 PM Networking Reception, sponsored by Cox Communities

CONNECTIONS™ Summit is still accepting speaker submissions. Confirmed speakers:

  • Jonathan Freeland, VP & GM, Cox Homelife
  • Mitch Karren, Co-Founder & CPO, SmartRent
  • Tyson Marian, Chief Commercial Officer, Plume

For sponsorship information, contact Ashton Gambrell at For more information, visit To speak with an analyst or to request research, contact Rosey Ulpino at, 972.996.0233.

About CONNECTIONS™ Summit at CES

CONNECTIONS™ Summit at CES is an annual research and industry event hosted by international research firm Parks Associates at CES in Las Vegas. In 2023, the executive event features one day of panel discussions on the state of the smart home, connected health, home security, and new home services, with trends and implications for connected consumers and opportunities for companies to build new revenues and develop innovative business models.

The 17th annual CONNECTIONS™ Summit will take place January 5 during CES, which runs January 5-8 in Las Vegas. Parks Associates hosts a day of sessions at the Venetian Hotel, Lando 4304, followed by a networking reception. Follow the event on Twitter at @CONN_Summit.

For information about CONNECTIONS™ Summit, contact or call 972-490-1113 or visit

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