Agenda

Parks Associates will host the 21st annual Summit at CES 2027 on January 6, including a networking reception in the evening.

Jan
6
2027

CONNECTIONS™ Summit: The Business of Smart Home at CES

In-Person at CES

CONNECTIONS Summit 2026 Sponsors

Wednesday, Jan 6th | 2027

CONNECTIONS™ Summit: The Business of Smart Home at CES

In-Person at CES
Add to calendar

The 21st annual CONNECTIONS™ Summit explores how AI, connected services, strategic partnerships, and evolving business models are reshaping the connected home. Industry leaders examine new revenue opportunities, ecosystem collaboration, customer retention strategies, and the next generation of intelligent home experiences.

Wednesday, January 6, 2027

8:30 AM PT

Coffee, Conversations and CONNECTIONS

9:00 AM PT

AI That Pays: Building Smart Home Services

AI has moved beyond novelty, but sustainable business models are still emerging. Companies across the connected home ecosystem are learning where consumers recognize enough value to pay for AI-powered experiences and where AI simply becomes an expected feature. This session explores which applications are driving recurring revenue, customer retention, operational efficiency, and competitive differentiation.

  • Which AI services are consumers willing to pay for? 
  • When should AI be monetized versus included as a product feature? 
  • How is AI changing customer support, monitoring, and service delivery? 
  • What role does on-device AI play versus cloud intelligence? 
  • How can companies measure AI ROI beyond subscription revenue?

 

10:00 AM PT

Beyond Connectivity: Demand for Lifestyle Services

As broadband becomes increasingly commoditized, providers are redefining their role inside the connected home. AI-powered support, cybersecurity, smart home management, energy services, device protection, and insurance partnerships are creating new opportunities to increase customer lifetime value while strengthening retention.

  • Which value-added services are resonating most with consumers? 
  • How should ISPs prioritize investments beyond connectivity? 
  • Can AI reduce support costs while improving customer satisfaction? 
  • How do providers successfully bundle third-party services? 
  • What makes consumers stay beyond price?

 

11:00 AM PT

Next Gen of Smart Home Hardware

As AI becomes embedded throughout the connected home, hardware innovation is entering a new phase. Device manufacturers are balancing intelligence, interoperability, energy efficiency, privacy, and user experience while navigating rapid advances in silicon, sensing technologies, and edge computing. This session explores how OEMs design products that stand out in an increasingly competitive marketplace.

  • What will differentiate premium smart home products over the next five years?
  • Which technologies are standard and which remain true differentiators?
  • How much intelligence belongs on the device versus in the cloud?
  • How are AI and new silicon changing product design?
  • How should manufacturers think about Matter, Thread, UWB, radar, and emerging sensors?
  • What product categories are poised for the next wave of innovation?

 

1:00 PM PT

Intelligent Protection: The Future of Home Security Services

Security is evolving beyond intrusion detection into a proactive intelligence platform. AI-powered video, environmental monitoring, personal safety, predictive analytics, and integrated smart home automation are reshaping how consumers define security and creating new service opportunities across residential markets.

  • How is AI redefining professional monitoring? 
  • What new services are consumers adopting beyond traditional security? 
  • How do video analytics reduce false alarms while improving response? 
  • What role will wellness monitoring and aging-in-place play? 
  • How can security providers leverage partnerships to expand protection services?

 

2:00 PM PT

Smart Home Partnerships: Building Ecosystems

No company can deliver the intelligent home alone. Consumers expect seamless experiences across devices, services, platforms, and providers, making partnerships a competitive necessity rather than a nice-to-have. Explore how device manufacturers, service providers, AI platforms, insurers, utilities, builders, and broadband providers are creating integrated customer experiences through strategic partnerships. This session explores the ecosystems forming around the connected home and how collaboration is creating new customer value.

  • Which partnerships deliver measurable business results?
  • What makes ecosystem collaborations successful?
  • How should OEMs choose strategic platform partners?
  • Where are the biggest opportunities between technology providers and service providers?
  • How can companies balance openness with competitive differentiation?

 

3:00 PM PT

Empowered Aging: Devices and Services

AI, smart home platforms, wearable devices, passive sensing, security systems, and remote care technologies are creating new ways to help people live safely, independently, and confidently in their homes and communities. This session brings together leaders from across the ecosystem to explore how collaboration is redefining aging services, creating new business opportunities, and expanding the role of the connected home in supporting health, wellness, and quality of life.

  • How is AI enabling more proactive support for older adults and caregivers?
  • Where do consumer technology, healthcare, and home services naturally intersect?
  • How can technology support older adults without creating additional complexity?
  • What experiences create the greatest value for family caregivers?
  • Which business models can sustainably deliver connected aging solutions?
  • Which companies need to collaborate that haven't traditionally worked together?

 

4:00 PM PT

AI, Resilience, and Home Energy Management

The connected home is becoming an active participant in the energy ecosystem. AI is helping homeowners optimize energy usage, coordinate distributed energy resources, manage EV charging, and improve resilience during outages. This session addresses the new business models around home energy management, flexibility, and electrification.

  • Is the Home Energy Management market finally reaching mainstream adoption? 
  • How is AI improving household energy optimization? 
  • What role will batteries, EVs, and flexible loads play? 
  • How should utilities collaborate with smart home companies? 
  • What consumer value propositions drive adoption beyond sustainability? 
  • Where are the biggest business opportunities in home energy over the next decade?