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Quantified Consumer

Smart Home: Products and Services

12/31/2026

Insuring the Smart Home: Fire and Water Monitoring

Smart home devices are reshaping the insurance landscape with proactive risk detection and mitigation. This study evaluates consumer interest in insurance incentives tied to security products and s...

Quantified Consumer

Smart Home: Products and Services

09/30/2026

Home Security in Transition: The Future of Protection

The home security landscape continues to evolve amid growing DIY adoption, AI-enhanced video analytics, and integration with smart home platforms. This study examines consumer security needs, adoption...

Quantified Consumer

MDU / Multifamily Tech

07/22/2026

Connected Communities: Wi-Fi, IoT, and Resident Experience

Multifamily and planned communities are adopting smart technologies to attract residents and enhance operational efficiency. This study identifies consumer demand for property-provided Wi-Fi, smart ho...

White Paper

Broadband and Mobility

07/22/2026

Owning the Broadband Subscriber Experience in the AI Era

This white paper reframes the opportunity for ISPs to evolve from connectivity providers to experience orchestrators. It outlines how proactive engagement, automated network remediation, and contextua...

Blogs

digital music

operator

OTT

smartphones

streaming

Broadband and Mobility

07/31/2026

TIDAL and Sprint: New Music Streaming Partnerships

This is an interesting time to be in music streaming. Competition is rife, and the margins are thin. The largest players are either unicorns in search of profitability (i.e., Spotify, Pandora) or tech...

big data

connected CE

smart home

Smart Home

07/31/2026

Context is King in Realizing the Vision of the Smart (and Connected) Home

This is an excerpt from Parks Associates research report, Context is King: Video & Audio Analytics, by Chris White, Research Director, Parks Associates. Context is king in realizing the vision of t...

energy

smart grid

smart home

Smart Home

07/31/2026

The Role of Utilities and Builders in Home Energy Management

This growing emphasis on smart home solutions and interoperability comes as utilities are amid an enormous transition changing how energy is generated and delivered. Driven by a massive shift to renew...

smart home

home automation

MDUs

home builders

Smart Home

07/31/2026

Home Builders and Smart Home Tech: Enabling New Services

This expansion of smart home adoption in the builder channel creates new opportunities for smart home manufacturers and service providers to dovetail solutions that can meet the unique needs of large-...

digital health

wearable

connected health devices

Health

07/31/2026

Health + Home: The Role of Tech in Modern Living

This article is compiled from a presentation by Jennifer Kent, VP of Research at Parks Associates, during the firm's 8th annual Connected Health Summit. Today there are at least four main models de...

CONNECTIONS

europe

industry event

Internet of Things

interoperability

privacy

security

Press Releases

07/31/2026

SoftAtHome: IoT home security weakness great chance for operators

They say every cloud has a silver lining and that is certainly true for broadband operators in the wake of one of the biggest DDoS (Distributed Denial of Service) attacks yet and one which significant...

digital media

OTT

pay TV

smart TV

Entertainment

07/31/2026

What is causing the decline in TV antenna usage?

There’s been an ongoing shift by the local news industry towards taking advantage of OTT/streaming opportunities when it comes to distribution and reach. It recently started gaining critical mass in 2...

CES

Amazon

voice control

set top box

smart speakers

Comcast

Press Releases

07/31/2026

Top Entertainment Trends from CES 2018

There was no shortage of key entertainment announcements and takeaways from CES 2018 last month in Las Vegas. Here are the top trends from the event impacting the connected entertainment landscape:...

cloud services

gaming

smart TV

Wi-Fi

Entertainment

07/31/2026

Consumer Interest in Gaming Continues

There is no doubt the cloud gaming market is at an inflection point, with major heavyweights getting increasingly involved over the past 18 months. As of 2021, 75% of heads of US broadband households...

home safety

privacy

smart home

Smart Home

07/31/2026

Privacy and Security: Building Trust in the Connected Home

There is continued demand for new products and services spanning beyond just traditional PCs and mobile devices including entertainment products, appliances and productivity tools, connected health de...

COVID-19

security

smart home

smartphones

Smart Home

07/31/2026

"Rising Tide Will Indeed Lift the Boats"

There is a considerable market opportunity for residential security service providers to build on their core offering, chiefly by cultivating peace of mind value propositions for security-adjacent use...

digital content

digital media

online video

OTT

Video Services: OTT, Pay TV

07/31/2026

Cult Film Streaming Service Targets Niche Audience

There is a booming market for OTT services that spotlight niche genre interests and feature rare content not widely available. Services like Shudder, Arrow, Shout! Factory, and Screambox have all seen...

artificial intelligence

Plume

broadband

telecompaper

In The News

07/31/2026

Plume, Parks Associates study sheds light on ISP customer churn

The research paired Plume's platform telemetry with a consumer survey compiled by Parks Associates, including insights mainly from US subscribers.  The full white paper is available from Parks Asso...

OTT

streaming

SVOD

entertainment

Entertainment

07/31/2026

Consumers Love OTT Services

The world of OTT services continues to change but no doubt consumers are finding value and experimenting. Parks Associates latest reports that based on quarterly surveys of 10,000 US broadband househo...

Internet of Things

tech support

Support Services

01/20/2023

WebRTC: Benefitting the Call Center and the Consumer

The webinar that Parks Associates is giving on Thursday, February 20 (Supporting the Connected Home: Preventing The Internet of Broken Things) has some very interesting topics. I’m particularly intrig...

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