Webinar, sponsored by ULE Alliance, examines growing use of voice control for home security and automation

Parks Associates research finds 49% of US broadband households own a smart speaker or smart display, driving voice to the forefront of the connected home consumer experience. Parks Associates is hosting the complimentary webinar “Voice Controls and Smart Home: Optimizing Product Design,” sponsored by ULE Alliance, on December 3 at 11 am CT (9 am PT), to evaluate methods for product manufacturers and service providers to evaluate voice control technologies and integrate solutions into their offerings that will deliver high-quality design while ensuring quality of service (QoS).

“Voice control quickly captured consumer interest, driving smart speaker adoption with early use cases focused on quick information requests and music streaming,” said Jennifer Kent, Senior Director, Parks Associates. “However, the user experience across smart speakers varies greatly, so as voice control moves into more critical use cases, such as emergency detection and response, companies will need to ensure QoS with a well-designed solution to maintain consumer confidence.”

In this webinar, speakers will share leading approaches to integrating voice and data communication into smart products and services and the tradeoffs that product manufacturers and service providers make when deciding among these approaches.  The webinar features the following speakers:


Webinar Topics:

  • Consumer data on smart speaker/display adoption
  • Adoption and usage of multiple speakers per household
  • Voice as an interface for security systems and products
  • Benefits of combining voice and data for product design
  • Key metrics as OEMs and service providers evaluate standards for voice integration
  • Use cases that need reliable QoS
  • Two-way voice use cases


Parks Associates Consumer Data:

  • 74% of smart home device owners also own a smart speaker.
  • 18% of US broadband households report that COVID-19 has increased their interest in products and services that enable “touchless” control of smart home devices using voice control.


To request data or an interview, please contact Rosey Ulpino at rosey@parksassociates.com, 972.996.0233.

About Parks Associates

Parks Associates is a global research, consulting, and marketing firm with 40 years of experience delivering proprietary consumer data and industry insights for businesses. The firm produces market research reports, forecasts, surveys, and competitive business intelligence on connected consumer, small business, and commercial technologies and related business solutions. Parks Associates provides custom research, strategic consulting, and forward-looking analysis across connected home, small business, and commercial markets, including security, smart home, broadband, entertainment, energy, multifamily, smart buildings, connected health, and emerging AI-driven technologies.

Parks Associates supports industry growth through proprietary research, consulting, and executive networking and convenes thousands of leaders each year through its flagship conferences, including CONNECTIONS™, Connected Health Summit, Smart Energy Summit, Smart Spaces, and Future of Video. Learn more at https://www.parksassociates.com.

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