Parks Associates would like to thank Radialpoint for sponsoring the upcoming CONNECTIONS Summit at CES.

Radialpoint's PTSCX solutions provide companies such as Carriers, ISVs, and OEMs with the technology, processes, and Customer Experience Management (CEM) orientation they need to drive superior Premium Technology Support. PTSCX solutions expand the customer relationship and improve the support experience to increase customer loyalty, generate additional revenues, and differentiate our clients in the marketplace. PTSCX also allows clients to dynamically capture, manage and aggregate the greatest possible amount of customer and device data to inform both support and other company CEM programs with actionable customer insights.

The 2014 CONNECTIONS Summit at CES will take place on January 7 in Las Vegas. Sessions at the conference will focus on new business models, monetization strategies, and adoption rates for technologies and services for the digital home and digital lifestyle. View the agenda online and register to attend today!