Use of telehealth services increased from 15% in 2019 to 64% in 2021

Parks Associates announced new research ahead of CES® 2022 focused on health and wellness solutions in the connected home, a key area of its research practice. The firm will feature its latest research, including Virtual Care – Connected Health Devices and Services, Healthy and Well at Home: Senior Assistive Technology, and Fresh Air: Air Quality and Comfort in the Smart Home, in the sessions “Health at Home: Meeting Needs of Consumers” and “Home Services: Driving Incremental Revenues” at CONNECTIONS™ Summit on January 5 in Las Vegas.

Parks Associates research shows growing demands for connected solutions for air quality, telehealth, independent living solutions, and more:

  • Consumer usage of telehealth services increased from 15% in Q2 2019 to 64% in 2021.
  • 55% of US broadband households own a connected health device, and 25% own a connected medical device.
  • 73% of US caregivers report likelihood to buy an independent living solution for their loved one.
  • Almost 50% of US broadband households have a health condition sensitive to indoor air quality.
  • 34% of broadband households are concerned about the air quality inside their home.
  • Smart thermostat owners are approximately four times more likely to own other smart climate-control devices than non-owners.


Parks Associates’ research also quantifies the impact of the COVID-19 outbreak and ongoing pandemic on consumer behaviors, purchasing, and usage of connected health devices and services.

“The pandemic has forever changed the trajectory of healthcare, consumer work environments, and the role of technology in the home,” said Elizabeth Parks, President, Parks Associates. “There is so much investment as many industries are forced to transform in response to these new market challenges, but we see opportunities to make real improvements in consumers’ lives. Our research reveals how broadband, connected devices, and technology can enhance and provide added value to consumers.”

Parks Associates research provides trending data and quantifies the adoption and use of connected technologies, producing over 100 syndicated research reports each year. The firm will share insights on these health topics during CONNECTIONS™ Summit at CES and its upcoming Connected Health Summit, held virtually and in person throughout the year.

To schedule an interview with an analyst or to request specific research data, please contact Rosey Ulpino at rosey@parksassociates.com, 972.996.0233.

About Parks Associates

Parks Associates helps companies identify new opportunities, refine strategy, and accelerate growth in connected technology markets through data-driven insights and industry expertise. With more than 40 years of experience, the firm delivers proprietary consumer and industry research, market forecasts, and strategic analysis that guide business decisions across personal, connected home, small business, and commercial technology ecosystems. Parks Associates supports clients in navigating evolving markets including AI, security, smart home, broadband, entertainment, energy, multifamily, smart buildings, and connected health.

The firm also fosters industry growth and collaboration by convening thousands of leaders each year through its flagship executive conferences, including CONNECTIONS™, Connected Health Summit, Smart Energy Summit, Smart Spaces, and Future of Video.  Learn more at https://www.parksassociates.com.

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