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Broadband households with smart home devices now own an average of eight devices

Smart Home Dashboard, an ongoing service, tracks adoption, purchases, and demand across key smart home product categories, leveraging quarterly data from 10,000 US broadband households

New research from Parks Associates reveals that US broadband households that own smart home products have on average eight devices. According to the firm’s latest Smart Home Dashboard, the percentage of households owning three or more devices continues to rise and now represents five times the number of households that own just one device. Doorbells and door locks are the hottest smart home categories to date in 2021, with adoption reaching 11% and 9%, respectively.

“2021 has been a challenging year for consumers and businesses. While supply chain issues continue to be a concern, there is slow but steady growth in the smart home industry,” said Elizabeth Parks, President, Parks Associates. “Traditional and disruptive players continue to introduce new products, grow partnerships, and add features to expand offerings. Privacy issues continue to be in the forefront of consumers’ minds as well as the ability of products to work together and with a unified app.”

The research provides insights into the continued impact of lower cost products, the purchase channel, and purchase intentions for new products and services. “The market is in a unique position of dramatic change everywhere – from housing to working to schooling to job switching, consumers are looking closely at technology to provide convenience, comfort, safety, and control.” Parks said. “Our new research addresses the key metrics needed to understand the shifts in consumer buying and purchasing habits.”

Parks Associates’ Consumer Insights Dashboards provide ongoing trending insights into core areas of hardware and services for consumers.

  • Consumer Electronics Dashboardreveals that significant growth occurred in the CE category in US households- smart TVs reached 56% adoption, while smart speakers/displays reached 53%.
  • Home Services Dashboardreveals that as of Q1 2021, the percentage of US broadband households with standalone broadband service increased from 33% in Q1 2018 to 41% in Q1 2021, following the declining popularity of pay-TV bundles. These consumers pay $64 per month on average for standalone broadband service, up from $39 per broadband household in 2011, a 64% growth rate.
  • Video Services Dashboardreveals 82% of US broadband households subscribe to at least one OTT service, up six points year-over-year, while 58% subscribe to a traditional pay-TV service, down four points year-over-year.

“We are excited to provide this new set of services to our clients, who are looking for reliable data and market insights to help understand the transformation that has occurred over the past 18 months,” Parks said. “It’s a changed world, and we will continue to closely track the adoption of new devices and services by consumers and the implications for future growth in the connected home industries.”


For more information on Parks Associates’ Consumer Insights Dashboards, contact To schedule an interview with an analyst or to request specific research data, please contact Rosey Ulpino at, 972.996.0233.

About Parks Associates

Parks Associates, a woman-founded and certified business, is an internationally recognized market research and consulting company specializing in emerging consumer technology products and services. Founded in 1986, Parks Associates provides business intelligence and research services through its proprietary methodologies developed over decades, including quarterly surveys of 10,000 internet households.

The company's expertise crosses many industries: home security and smart home, streaming video, broadband and pay-TV services, digital media and platforms, gaming, Wi-Fi and home networks, connected health, support, consumer electronics, home control systems, energy management, and tech solutions for the multi-dwelling (MDU), small-to-medium business (SMB), and commercial building markets.

Each year, Parks Associates brings thousands of leaders together for its webinars and annual events. The firm hosts the annual executive research and strategy conferences CONNECTIONS™, Connected Health Summit, Smart Energy Summit, Smart Spaces, and Future of Video.

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