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Smart Home

Zero Response Time – New Whitepaper Developed with Essence

Parks Associates research finds security system adoption has steadily increased in recent years, reaching 36% of internet households. Adoption is driven by recent advances in DIY installation, reduction of service and hardware costs, and a growing need for peace of mind. Residential security customers in single-family and SMB properties have a myriad of installation methods, alert methods, device types, and associated services.

Parks Associates new whitepaper Zero Response Time – Security System Intervention, developed in partnership with Essence, reports that home security consumers are looking for solutions to reduce false alarms as well as improve responses to triggering events like home burglaries, while new solutions are emerging for device manufacturers to address these needs. Sixty-two percent of security system owners report that their system triggered at least one false alarm over the past 12 months.

The whitepaper addresses how improved monitoring solutions and active intervention techniques can improve accuracy in alerts and move security systems beyond detection to enhance the immediacy and effectiveness of their response.

Most consumers can find a system that provides the peace of mind they are seeking; however, many traditional security solutions have gaps in their coverage where there is too much time between detecting the break-in, sounding the alarm, and the arrival of the police to prevent property damage or loss. New technology innovations can help overcome the limitations of the previous generation of security systems through advanced applications.

In the future, the most successful companies will incorporate the innovations that overcome the limitations of the previous generation of security systems and most effectively lean into these peace-of-mind demands from consumers.

Download Zero Response Time – Security System Intervention for more insights on security system innovations enabled by smart home connectivity.

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