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Supporting Today's Connected Consumer
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Valuable use cases and good experiences drive adoption of new connected products and systems, poor experiences weaken brand equity.

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Supporting Today's Connected Consumer

The technical landscape in US households has changed significantly, and the old models of break/fix support no longer meet consumer needs. Data-driven solutions and innovative support services can expand the tools and types of support services available to improve the user experience and drive new revenue opportunities.

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About the Sponsor

Sutherland delivers outcomes-based services and solutions to support technology companies’ most valuable asset—their customers. With 38,000+ professionals, across 60+ global multi-lingual delivery centers and Sutherland Anywhere, work-at-home program, we combine skilled people with proven methodologies and analytics-powered front-to-back office capabilities for an exceptional customer experience that drives revenue.

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