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White Paper

The Opportunity for National Brands in SMB Technical Support Services

© Parks Associates

The Opportunity for National Brands in SMB Technical Support Services

This whitepaper details the current state and future potential of national technical support services in the SMB market. Developed for PlumChoice, it addresses key trends emerging from SMB support offerings:

  • SMB IT expenses
  • Future spending
  • Remote access services
  • Market opportunities for service providers and other players
     

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