Providing market intelligence for more than 35 years


April 09, 2024
Parks Associates: 42% of security system owners expect police to respond to an alarm within 10 minutes
March 12, 2024
Parks Associates: Streaming video services’ Net Promoter Scores (NPS) settle lower following 2021 pandemic high scores
February 01, 2024
Parks Associates Adds NPS and Churn Data to its Streaming Video Tracker Service
November 27, 2018
Consumers are far more likely to recommend online pay-TV than traditional pay-TV services
August 27, 2018
NPS for Smart Speakers Poor against Smart Home Devices
June 26, 2018
Security Providers That Only Offer Basic Services Suffer Reduced Customer Loyalty