Register

I agree with the Privacy Policy

TMCnet

Compelling Positive Impact [Credit Union Management]

January 31, 2014

We know that some interactions are shifting to mobile from other channels-such as balance inquiries that were once made via the higher-cost call center. Many of these inquiries are also incremental, representing additional transactions and interactions instead of simply changing habits. Users access balances via mobile banking more frequently than online banking, for example, due to the convenience and availability of their mobile device.

Tablets, with attributes of both PCs and smartphones, are growing in popularity. The number of U.S. tablet users is expected to reach 130 million people in 2014-a 61 percent jump since the beginning of 2013, according to a forecast by Parks Associates.

From the article, "Compelling Positive Impact [Credit Union Management]."

Previously In The News

Cable Technology Week in Review

Consumers however expect a consistent quality of service regardless of the screen. And this is where operators can shine. A survey from Parks Research has found that consumers expect the same TV us...

Knowledge is Power - CEDIA Launches 2014 Market Research Project

CEDIA (the Custom Electronic Design and Installation Association) has re -appointed industry specialist, Parks Associates, to carry out extensive market research into the UK residential custom inst...

Smart Home Device in Every Other Home by 2020

While the number of applications for machine to machine (M2M) communications devices and so-called smart home devices are increasing, it's easy to wonder if the demand for these devices is likewise...

DLNA launches VidiPath Certification programme for retail products supporting subscription TV

"DLNA has taken another important step toward fulfilling the FCC's vision for an industry standard that allows TV services to be delivered to CE devices," said Brett L Sappington, director of resea...

1
2
3
4
5
6
7
8
9
10
...
25
26
›