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Telecom Lead

Telefonica group taps iYogi for technical support service

January 29, 2014

Telefonica group company Movistar has tapped iYogi for offering technical support services to Spanish consumers.

The remote technical support called Guru, which is based on iYogi’s SaaS platform, is aimed at tech users who use multiple devices but are looking for single vendor support.

The market is growing with a Parks Associates report suggesting that the incidence of problems with home networks has increased from 31 percent to 41 percent of U.S. broadband households over the past three years.

From the article, "Telefonica group taps iYogi for technical support service."

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