DTE Energy has introduced a new interactive iPhone application for customers to access a variety of up-to-the-minute information, including real-time outage information from their mobile devices, broadening the reach of DTE Energy's Outage Center tools to a wider audience. The Outage Center is a central area online where consumers interested in getting the latest information about power outages, get tips on what to do during a storm or other frequently asked questions. DTE Energy is one of the first utilities in the country to allow customers to report power outages via a downloadable native mobile smartphone application, according to the company.
Using the app, DTE Energy customers can report power outages, view the status of a reported problem and explore a map illustrating the number of outages reported throughout the area. DTE Energy has added this mobile capability to its existing suite of outage-related offerings to bring useful information to customers in the way they want or in an outage situation, where they are able to see it.
To read the full article, click here.
