As digital technologies become more mainstream and product and service deployments reach critical mass, companies are developing new applications, services, and features to enhance how consumers create and share information. Parks Associates analysts discuss key consumer and technology trends, providing insight from a number of new studies, including Consumer Decision Process, The Connected Consumer in Europe, Digital Video: Three Screens and Beyond, Consumer Demand for Technical Support Services, Mobile Cloud Media and Access Platforms, and Residential Energy Management.

Broadband value-added services
Key trends in video services
Maturation of home networking technologies and applications
Consumer demand and the business case for connected consumer electronics
Mobile communications, broadband, and device trends
Trends in multiplatform, advanced, and interactive advertising
Consumer technical support services
Home systems
Health, energy, and home monitoring

Moderator: Tricia Parks

Parks Associates' Analysts on the Roundtable: Farhan Abid, Research Analyst; Bill Ablondi, Director, Home Systems Research; Laura Allen Phillips, Research Analyst; Brett Sappington, Senior Analyst; Kurt Scherf, Vice President, Principal Analyst; Harry Wang, Director, Health & Mobile Product Research; and Heather Way, Research Analyst.