Providing Market Intelligence for 40 Years

In The News

Stay Secure or Spy on the Dog: Xfinity Home Adds 24/7 Video Recording

According to Parks Associates, security cameras are the most popular smart home devices, and more than 40 percent of people who own one access the devices daily or almost daily through an app.

So Xfinity Home customers obsessed with watching what the dog is up to are probably going to be happy to hear that Comcast has unveiled 24/7 video recording today. Oh, and the security benefits of the add-on will probably please them as well. It's a cloud- and motion-based video monitoring solution, and the operator reports that it is the nation’s largest residential home security provider to offer a continuous video recording service.

From the article "Stay Secure or Spy on the Dog: Xfinity Home Adds 24/7 Video Recording" by Laura Hamilton.

Previously In The News

Roku OS Missing Features Explained: Discovery and Developer Limits

Roku's market position has a way of making the platform look more capable than it is. Across U.S. broadband households, Roku OS accounts for 28% of connected TV platform usage, ahead of Samsung Tizen...

CHeKT leads shifts to AI-driven security platforms

According to Parks Associates, more than half of security users suffer at least one false alarm, with 10 percent encountering five or more, putting the onus on municipal authorities to mandate verifie...

Alarm.com and the price of a signal that arrives in time

Parks Associates reported in 2026 that 19% of U.S. internet households had professionally monitored security systems and 7% paid for non-professional services such as alerts and video storage, with av...

Plume, Parks Associates study sheds light on ISP customer churn

The research paired Plume's platform telemetry with a consumer survey compiled by Parks Associates, including insights mainly from US subscribers.  The full white paper is available from Parks Asso...