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Parks studies IoT interoperability and customer expectations

Parks Associates released a report, titled “Interoperability and the Internet of Things,” that said voice control integrations are high on consumers’ wish lists when it comes to new smart devices and most consumers only have one smart device, among other findings.

“This is an area that we cover very closely,” Brad Russell, research director, connected home, at Parks Associates, told Security Systems News. For Parks, interoperability in a smart home means “all the technologies that are required to enable devices to talk to one another, either machine to machine … locally in the home or through the Internet to cloud platforms that are then enabling interoperability.”

From the article "Parks studies IoT interoperability and customer expectations" by Spencer Ives.

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