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Industry Press Releases

Comcast Introduces Xfinity Signature Support in Eastern Massachusetts, New Hampshire and Maine

Comcast Cable announced the Boston area launch of a new 24x7 technical support and equipment protection program for the growing number of home electronics devices.

According to a 2010 survey by Parks Associates, more than 50 percent of Americans with Internet service look to their broadband provider as their first or second choice in solving their home computer-related technical issues. Additionally, 75 percent of those surveyed prefer to receive all of their technical support services from a single vendor.

Previously In The News

Boingo’s Wi-Finder App Update Helps Save Money with Data Tracker

The latest version of the Wi-Finder app is debuting just as iOS usage and consumer concerns about mobile data plan costs continue to increase. Parks Associates research recently found that nearly 5...

NETGEAR Launches NeoTV HD Media Players

“Our research has found that the biggest catalyst driving Web-connected consumer electronics products is access to premium content such as online video and music as well as personal content such as...

GreenPeak launches the GP710: the first dual-protocol ZigBee chip

"This solution leverages the growing availability of ZigBee RF4CE in the market,” said Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates. “Adding ZigBee IP/ZigBee Pro to the...

NETGEAR Unveils NeoTV Streaming Players That Are Smarter Than Your Average Smart TV

According to a study by Parks Associates, the percentage of connected device owners going online every month to watch streaming movies and TV shows grew nearly 20% from the third quarter of last ye...

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