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Industry Press Releases

Comcast Introduces Xfinity Signature Support in Eastern Massachusetts, New Hampshire and Maine

Comcast Cable announced the Boston area launch of a new 24x7 technical support and equipment protection program for the growing number of home electronics devices.

According to a 2010 survey by Parks Associates, more than 50 percent of Americans with Internet service look to their broadband provider as their first or second choice in solving their home computer-related technical issues. Additionally, 75 percent of those surveyed prefer to receive all of their technical support services from a single vendor.

Previously In The News

Zodiac Interactive to Present at CONNECTIONS: The Digital Living Conference & Showcase at TIA 2012

The interactive discussion, moderated by Pietro Macchiarella, Research Analyst, Parks Associates, examines potential future disruptors and highlights opportunities for service and content providers...

Support.com to Present at 16th Annual Parks Associates CONNECTIONS(TM): The Digital Living Conference and Showcase

Support.com (Nasdaq:SPRT), a provider of technology support services and software for consumers and small business, today announced it will present at the 16th annual Parks Associates CONNECTIONS:...

IPSO Celebrates World IPv6 Launch; Participates in Conferences Around the Globe

Parks Associates CONNECTIONS: Co-located with TIA 2012, Sokwoo Rhee of Millennial Net will participate in the panel discussion "Building Interoperability among Home System Services and Devices" on...

Seagate Reinvents Backup for Your Digital Life

Backing up data is an absolute necessity that many people put off until after it's too late. According to a 2011 study by Parks Associates less than one-quarter of the households in the survey have...

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