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Industry Press Releases

Comcast Introduces Xfinity Signature Support in Eastern Massachusetts, New Hampshire and Maine

Comcast Cable announced the Boston area launch of a new 24x7 technical support and equipment protection program for the growing number of home electronics devices.

According to a 2010 survey by Parks Associates, more than 50 percent of Americans with Internet service look to their broadband provider as their first or second choice in solving their home computer-related technical issues. Additionally, 75 percent of those surveyed prefer to receive all of their technical support services from a single vendor.

Previously In The News

PlumChoice to Present at CONNECTIONS(TM): The Digital Living Conference & Showcase at TIA 2012

Research from Parks Associates indicates that conversion rates from ad hoc support incidents to subscriptions are approximately 30%. The interactive panel session, moderated by Kurt Scherf, Vice Pr...

Clearleap to Present at CONNECTIONS™: The Digital Living Conference & Showcase at TIA 2012

Clearleap announced today that Peter Ansel, VP Business Development, Clearleap, will be participating as a speaker at the upcoming CONNECTIONS™ at TIA, June 5-7, 2012, at the Gaylord Texan. Mr. Ans...

IOGEAR Launches Device To Tackle Major Issue With Purchasing 3D TVs

"People who have a 3D TV set use it, like it, and want more content for it," said John Barrett, Director, Consumer Analytics, Parks Associates in his report entitled "3D TVs: Adoption, Use, and Pur...

CEDIA Region 1 Invites You to Take Part in UK Residential Custom Installation Market Research Project

CEDIA (the Custom Electronic Design and Installation Association) has appointed international market research company Parks Associates to conduct significant and unique industry research on the resi...

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