In The News

Plume, Parks Associates study sheds light on ISP customer churn

July 28, 2026

The research paired Plume's platform telemetry with a consumer survey compiled by Parks Associates, including insights mainly from US subscribers.

The full white paper is available from Parks Associates. A key trend affecting the nature broadband traffic is rapid consumer adoption of AI tools, particularly in the US. Parks Associates estimates that in US households with internet access, some 59 percent of consumers made use of AI in Q1 2026, up from 40 percent in 2024.

From the telecompaper article, "Plume, Parks Associates study sheds light on ISP customer churn"

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Households Very Concerned About Security/Privacy When Using

"Broadband households in the U.S. now own an average of more than seven Internet-connected computing and entertainment devices, and nearly one-fifth own a smart home device," said Patrice Samuels, res...

U.K. Broadband Households Not Doing A Lot Of Cable Cutting

New data from Parks Associates (www.parksassociates.com) shows that only about three percent of U.K. broadband households cancelled a subscription to an OTT video service in the past 12 months, while...

Parks: Only 12 percent of fitness tracker users have cut back usage

According to a new report from Parks Associates, ownership of digital health and wellness devices in the United States -- especially fitness trackers -- is steadily climbing. And, the report contends,...

Survey: 74 percent of adults plan to purchase a health and fitness device in the next year

Almost two years ago, the CTA, in conjunction with Parks Associates, published a report that found the wellness products market generated around $3.3 billion in 2013 and will increase to more than $8...

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About Parks Associates

Plume, Parks Associates study sheds light on ISP customer churn

Previously In The News

Households Very Concerned About Security/Privacy When Using

U.K. Broadband Households Not Doing A Lot Of Cable Cutting

Parks: Only 12 percent of fitness tracker users have cut back usage

Survey: 74 percent of adults plan to purchase a health and fitness device in the next year

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