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Smart Home Devices, Automation, Controls

Q3 2020

Industry Report

Connected Home Services: Updating Modern Lifestyles

As smart product adoption continues to expand, device manufacturers assess unique ways in which they can help customers to maximize the value of these devices while driving recurring revenues. This report highlights new services including support, delivery, replenishment, and asset sharing services enabled by connected devices in the home; it includes profiles of leading companies and identifies the ecosystem partnerships that facilitate them.

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Bottom Line

Smart Home Services

In-Home Delivery Services
    Service Drivers
    Key Competitive Strategies and Differentiators
    Industry Challenges and Competition

Video Storage Subscriptions
    Service Drivers
    Key Competitive Differentiators
    Industry Challenges and Competition

Replenishment Services
    Meal Kits for Smart Ovens
    Key Competitive Differentiators
    Industry Challenges
    Grocery and Consumable Replenishment
    Industry Challenges

Technical Support Services
    Service Drivers
    Key Competitive Differentiators
    Industry Challenges

Energy and HVAC Monitoring Services
    Service Driver
    Industry Challenges and Market Competition

Market Sizing

Implications and Recommendations

Appendix

Smart Home Device Ownership  

In-Home Delivery Subscription Services 

Key Competitive Strategies and Differentiators - In-Home Delivery Services

Video Storage Services 

Key Competitive Strategies and Differentiators – Video Storage Services 

Other Companies Offering Premium Video Storage Services 

Replenishment Services - Smart Ovens 

Key Competitive Strategies and Differentiators – Smart Oven Replenishment Services

Replenishment Services for Smart Appliances 

Smart Home Premium Setup Services 

Key Competitive Strategies and Differentiators - Setup Support Services 

Smart Thermostat Energy and HVAC Monitoring Services 

Average Monthly Expenditure on Electricity by Segment 

Smart Refrigerator Energy Services 

Other Appliance Energy-Saving Features 

Smart Plug Energy Services 

Market Size - Video Storage Services 

Market Size – Smart Home Device Setup and Installation Services 

Potential Market Size - In-Home Delivery Services 

Potential Market Size – Replenishment Services 

Potential Market Size - HVAC Monitoring Services 

Potential Market Size – Energy Monitoring Services

© September 2020 Parks Associates
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Printed in the United States of America. 

Disclaimer
Parks Associates has made every reasonable effort to ensure that all information in this report is correct.  We assume no responsibility for any inadvertent errors.

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