Connected Home Services: Updating Modern Lifestyles

As smart product adoption continues to expand, device manufacturers assess unique ways in which they can help customers to maximize the value of these devices while driving recurring revenues. This report highlights new services including support, delivery, replenishment, and asset sharing services enabled by connected devices in the home; it includes profiles of leading companies and identifies the ecosystem partnerships that facilitate them.

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Bottom Line

Smart Home Services

In-Home Delivery Services

Service Drivers

Key Competitive Strategies and Differentiators

Industry Challenges and Competition

Video Storage Subscriptions

Service Drivers

Key Competitive Differentiators

Industry Challenges and Competition

Replenishment Services

Meal Kits for Smart Ovens

Key Competitive Differentiators

Industry Challenges

Grocery and Consumable Replenishment

Industry Challenges

Technical Support Services

Service Drivers

Key Competitive Differentiators

Industry Challenges

Energy and HVAC Monitoring Services

Service Driver

Industry Challenges and Market Competition

Market Sizing

Implications and Recommendations

Appendix

Figure 1: Smart Home Device Ownership  

Figure 2: In-Home Delivery Subscription Services 

Figure 3: Key Competitive Strategies and Differentiators - In-Home Delivery Services

Figure 4: Video Storage Services 

Figure 5: Key Competitive Strategies and Differentiators – Video Storage Services 

Figure 6: Other Companies Offering Premium Video Storage Services 

Figure 7: Replenishment Services - Smart Ovens 

Figure 8: Key Competitive Strategies and Differentiators – Smart Oven Replenishment Services

Figure 9: Replenishment Services for Smart Appliances 

Figure 10: Smart Home Premium Setup Services 

Figure 11: Key Competitive Strategies and Differentiators - Setup Support Services 

Figure 12: Smart Thermostat Energy and HVAC Monitoring Services 

Figure 13: Average Monthly Expenditure on Electricity by Segment 

Figure 14: Smart Refrigerator Energy Services 

Figure 15: Other Appliance Energy-Saving Features 

Figure 16: Smart Plug Energy Services 

Figure 17: Market Size - Video Storage Services 

Figure 18: Market Size – Smart Home Device Setup and Installation Services 

Figure 19: Potential Market Size - In-Home Delivery Services 

Figure 20: Potential Market Size – Replenishment Services 

Figure 21: Potential Market Size - HVAC Monitoring Services 

Figure 22: Potential Market Size – Energy Monitoring Services

Publish Date: 3Q 2020

Pages: 42


Authored By:
Patrice Samuels - Senior Analyst

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