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Comcast Introduces Xfinity Signature Support in Eastern Massachusetts, New Hampshire and Maine

According to a 2010 survey by Parks Associates*, more than 50 percent of Americans with Internet service look to their broadband provider as their first or second choice in solving their home computer-related technical issues. Additionally, 75 percent of those surveyed prefer to receive all of their technical support services from a single vendor.

Previously In The News

Consumers want connected cars

The survey's findings are also backed up by the most recent report on the subject by Parks Associates. It claims that 33 percent of US consumers want the ability to listen to their music libraries...

The tablet market's problem is Apple, not the other way around

"We're seeing a bit of the natural adoption cycle going on with tablets," says John Barrett, an analyst with Park Associates. "Early buyers want lots of features, which is Apple's forte. The value...

US homes catch the TV streaming bug

Nearly 20 percent of homes now use some sort of set-top box for viewing media on their TVs and the popularity of the devices is continuing to grow. However, it appears that consumers are not so...

Report: Apple is developing smart home devices

For example, research by Parks Associates published in June shows that 43 percent of US homes with a broadband internet connection are already willing to invest in a smart home package if it offers...

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