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Comcast Introduces Xfinity Signature Support in Eastern Massachusetts, New Hampshire and Maine

According to a 2010 survey by Parks Associates*, more than 50 percent of Americans with Internet service look to their broadband provider as their first or second choice in solving their home computer-related technical issues. Additionally, 75 percent of those surveyed prefer to receive all of their technical support services from a single vendor.

Previously In The News

Immersive viewing: second screen content hitting the spot

As more and more TV shows and broadcasters create supporting apps, in the US at least the second-screen phenomenon is starting to become mainstream viewing behavior, especially among younger digita...

Samsung Electronics and Delivery Agent Launch T-Commerce Shopping

In a second phase launch planned for this year, Samsung Smart TV viewers will be able to opt-in to shop directly from television programming and advertising while simultaneously viewing. In additio...

Roku Beats Apple TV In Homes With Streaming Media Devices

About 14% of all households have a streaming media device, twice the number that had one two years ago, research firm Parks Associates says today. But the most interesting finding in its new report...

Consumers turning to apps to make shopping decisions

One in four US consumers now rely on their smartphones for advice and guidance when shopping in physical stores. According to Parks Associates, over 25 percent of shoppers use their devices to...