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Self-Healing Networks to the Rescue

April 24, 2011

Home networks are increasing in popularity as consumers juggle media centers, DVRs, file sharing and other applications. According to Parks Associates (News - Alert), over 15 percent of broadband customers have in-home networks.

From the article, “Self-Healing Networks to the Rescue,” by Brian Yarosh

Previously In The News

Movistar Launches Tech Support Service in Spain, in Collaboration with iYogi

Stuart Sikes, of Parks Associates, a global market research firm, said, "The role of broadband service providers in addressing consumer tech support needs continues to be critical. As the number of...

Compelling Positive Impact [Credit Union Management]

We know that some interactions are shifting to mobile from other channels-such as balance inquiries that were once made via the higher-cost call center. Many of these inquiries are also incremental...

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