Register

I agree with the Privacy Policy

TMCnet

Movistar Launches Tech Support Service in Spain, in Collaboration with iYogi

January 29, 2014

Stuart Sikes, of Parks Associates, a global market research firm, said, "The role of broadband service providers in addressing consumer tech support needs continues to be critical. As the number of devices in connected households increases, so does the need for support services. The incidence of problems with home networks has increased from 31% to 41% of U.S. broadband households over the past three years. The broadband provider is one of the first parties to receive a trouble call, and a comprehensive offering from a major provider such as Telefonica will set a new standard across the continent."

From the article, "Movistar Launches Tech Support Service in Spain, in Collaboration with iYogi."

Previously In The News

Samsung Electronics and Delivery Agent Launch T-Commerce Shopping

Parks Associates estimates that of the 136 million TV households in North America projected in 2013, Smart TV homes will be present in 32 million, or 23 percent. By 2017, more than half (53%) of TV...

Over One-Third of Smartphone and Tablet Users Use Mobile Devices as TV Guides

Parks Associates, host of CONNECTIONS™ at CTIA 2013, announced new mobile and app research today showing consumers are increasingly using mobile devices and second-screen apps as alternatives to tr...

Television Services: European and Asia-Pacific Outlook - More Dynamic then Ever

The TV service markets in Western Europe, Eastern Europe, and the Asia-Pacific Region are more dynamic than ever before, said Brett Sappington, director of research, Parks Associates. Operators see...

In EMEA, Operators Look to Monetize Thirst for TV Everywhere

TV Everywhere is continuing to see steady penetration into the Europe, Middle East & Africa (EMEA) markets, but operators are struggling to find ways to make it revenue-generating. Parks Associ...

‹
1
2
...
8
9
10
11
12
13
14
...
25
26
›