Providing market intelligence for more than 35 years

Internet.com

US dial-up users happy with Net service

Almost 75 percent of dial-up Internet user in the US are content with the quality of the service they use, reports CyberAtlas.

A survey of 2,500 households conducted by Parks Associates found that 29.1 percent of dial-up users are very satisfied with their Internet service, 19 percent are moderately satisfied, and a further 19 percent are somewhat satisfied.

Just under 11 percent were neutral on the subject, whereas 8.4 percent said they were somewhat dissatisfied, 3.9 percent are moderately dissatisfied, and 3.7 percent are not at all satisfied.

Parks Associates says that broadband providers may find it difficult to persuade large numbers of households to switch from dial-up to high-speed Internet access, as broadband access is two to three times more expensive than dial-up.

Furthermore, most of the dial-up users who do not intend to upgrade their Internet service say that dial-up is adequate for their online needs.

From the article "US dial-up users happy with Net service."

Previously In The News

No Lock on the Door at Digital Home

Furthermore, Parks Associates forecasts a five-fold increase in products connected in entertainment-centric home networks by the end of 2007. The report estimates there will be 35 million nodes in...

McDonald's , AT&T, Offer Free Wi-Fi

And while researchers say the majority of McDonald's customers don't have Wi-Fi access, that will change as the price of laptops, mobile phones and PDAs drop and new products have chips that automa...

HP Opens Curtains on New Consumer Strategy

Is it any surprise that 45 percent of U.S. households still don't have a DVD player? Or that 45 percent of the people who own a PC say they are intimidated by technology, said [Carly] Fiorina [HP c...

Home Is Where The Network Is

Parks Associates found that two-thirds of the 10,500 Internet households that were surveyed created a network to share an Internet connection.... "Current home network users — consumers who alr...