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Industry Press Releases

Comcast Introduces Xfinity Signature Support in Eastern Massachusetts, New Hampshire and Maine

Comcast Cable announced the Boston area launch of a new 24x7 technical support and equipment protection program for the growing number of home electronics devices.

According to a 2010 survey by Parks Associates, more than 50 percent of Americans with Internet service look to their broadband provider as their first or second choice in solving their home computer-related technical issues. Additionally, 75 percent of those surveyed prefer to receive all of their technical support services from a single vendor.

Previously In The News

NETGEAR Launches Ocuity Wireless IP Cameras, Best-in-Class Integrated Monitoring Solution for Security Systems Providers

The Ocuity 500 comes with a built-in rechargeable battery that supports two hours of streaming video, maintaining a complete video record even through power outages. Multiple power management modes...

Nortek Security & Control Ships 1 Millionth Z-Wave Home Automation Device

According to Parks Associates, over 55 percent of installed smart door locks and garage door controls, smart smoke detectors and water leak sensors, and networked security cameras are integrated in...

PlumChoice and Parks Associates Present “Closing the IoT Gap with Specialized Tech Support”

PlumChoice, Inc., the leading specialized technical services provider in optimizing the benefits consumers and small companies derive from their personal technology experiences, will partner with P...

WD Debuts My Book Elite External Hard Drives With Customizable E-label

According to research firm, Parks Associates, the average U.S. broadband household currently has over 120 GB (gigabytes) of digital media and files, which is projected to grow to over 1 TB of data...

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