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Industry Press Releases

Comcast Introduces Xfinity Signature Support in Eastern Massachusetts, New Hampshire and Maine

Comcast Cable announced the Boston area launch of a new 24x7 technical support and equipment protection program for the growing number of home electronics devices.

According to a 2010 survey by Parks Associates, more than 50 percent of Americans with Internet service look to their broadband provider as their first or second choice in solving their home computer-related technical issues. Additionally, 75 percent of those surveyed prefer to receive all of their technical support services from a single vendor.

Previously In The News

Ayla Networks Executives Speaking at Key IoT Conferences this Spring

Parks Associates is hosting the 19th-annual CONNECTIONS: The Premier Connected Home Conference. CONNECTIONS focuses on innovative technology and business solutions for the connected consumer. The e...

EcoFactor Debuts Residential HVAC Performance Monitoring Service

EcoFactor, the leader in cloud-based home energy services, formally announced the launch of its HVAC Performance Monitoring (HPM) service after completion of a successful HVAC trial evaluating thou...

Imagination TV Signs National Distribution Agreement to Air Across Multiple Platforms Live and On-Demand

New research from Parks Associates shows on-demand video accounts for 49% of the video consumed on the TV, and it is already the majority, 60%, of TV video viewed by consumers 18-24. Barbara Kr...

Smart Watering System From Blossom Addresses New Water Cutbacks

Blossom fills a need for consumers who wish to do the right thing by the environment, all while bringing the smart home outdoors. "The demand for smart home products is increasing rapidly," said Ma...