Providing market intelligence for more than 35 years

In The News

WWDC: Apple Unifies Operating Systems, Makes iPad More PC

Getting AI use cases right remains tricky, warned Kristen Hanich, an analyst with Parks Associates, a market research and consulting company specializing in consumer technology products in Dallas.

“Consumers have shown a mixed reaction to GenAI, sometimes verging on the negative,” she told TechNewsWorld. “Companies need to be careful that their use of AI reflects what consumers want and find valuable, and not just what investors demand. This is particularly true for companies in the hardware and operating system space, which must walk a careful tightrope between helpful and insightful applications and ones that might be seen as annoying or invasive.”

“Apple’s rollout of Apple Intelligence to its users is improving, with adoption among iPhone users nearly doubling between Q4 2024 and Q1 2025,” she said. “While at present, Apple Intelligence adoption among iPhone users is far below that of ChatGPT and roughly on par with Google Gemini, Meta AI, and Microsoft CoPilot, this rapid growth in Apple Intelligence adoption suggests that Apple’s careful strategy is paying off.”

From the article, "WWDC: Apple Unifies Operating Systems, Makes iPad More PC" by John P. Mello Jr.

Previously In The News

Parks: Smart Home Devices Driving Higher Demand for Tech Support, But Computer Problems are in Steady Decline

Consumer computer problems, as well as problems with entertainment devices are declining steadily year-over-year, dropping by more than 50% since 2014, according to a new report from Parks Associates....

With 50% of X1 Subscribers Accessing Netflix, Comcast and Netflix Expand Their Business Relationship

Recent research from Parks Associates reveals the important sales channel relationship legacy pay-TV providers like Comcast have become to Netflix. Just over 20%, or one in five, of pay-TV subscribers...

Consumers May be Overestimating the Security of Home Security

Consumers may be overestimating the security of home security. While 64% of American broadband households worry about security and privacy when they use their connected devices, 63% think the signals...

Millennial OTT Penetration May Have Topped Out, More Than Half Subscribe to Two Services

More than 85% of millennials in U.S. households subscribe to one or more OTT video services and penetration among Baby Boomers and older people grew more than 10% between 2016 and last year, according...