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Security Providers That Only Offer Basic Services Suffer Reduced Customer Loyalty

June 26, 2018

Professional monitoring service providers offering only basic security systems suffer from a poor net promoter score (NPS), while those offering interactive security and smart home systems score more than 50 points higher, Parks Associates reported at Electronic Security Expo (ESX) 2018.

From the article "Security Providers That Only Offer Basic Services Suffer Reduced Customer Loyalty."

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Security Providers That Only Offer Basic Services Suffer Reduced Customer Loyalty

Previously In The News

Sprint Owner Softbank To Buy ARM For IoT In Big Post-Brexit Deal

Three women are the wits behind Google Assistant's personality

Is Your Digital Health Strategy Thriving, Surviving Or Non-Existent?

How Businesses Can Use VR to Win the Race to Consumers’ Hearts (and Homes)

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