Providing Market Intelligence for 40 Years

In The News

Roku OS Missing Features Explained: Discovery and Developer Limits

Roku's market position has a way of making the platform look more capable than it is. Across U.S. broadband households, Roku OS accounts for 28% of connected TV platform usage, ahead of Samsung Tizen at 23%, with Amazon Fire TV, LG webOS, and Vizio SmartCast trailing at a distance, according to Parks Associates research.    

Parks Associates Director Michael Goodman puts the stakes plainly: operating systems determine what content consumers see, how services are positioned, and how advertising is delivered. With AI-driven search and  personalization becoming the new competitive standard for TV operating systems, the firm argues that platform control will only matter more in the years ahead. This is the context in which Roku's specific shortcomings land.           

What they may not yet prove is that Roku has closed the gap on the deeper AI-driven discovery layer Parks Associates identifies as the next competitive frontier. The firm argues that AI-driven personalization, the kind that doesn't just catalog content but anticipates it, is where platform competition is heading. Roku's What to Watch feature aggregates titles across services, which is useful.

Roku's 28% share is stable and its value proposition is real. According to Parks Associates, the platform earns its position for a wide range of users, particularly those who primarily want free content, simple setup, and a reliable experience without active management. Nothing in this analysis changes that.

Parks Associates projects that AI-driven personalization will become the standard competitive axis for TV operating systems in the coming years, with platform ecosystems growing more consequential as that shift plays out.

From the Cord-Cutters.gadgethacks article, "Roku vs other smart TV platforms: default choice versus deliberate choice

Previously In The News

Field Service Revenue Starts With Visual Proof

Telecom providers have a unique advantage in field sales and service because they already sit at the center of the connected home. Parks Associates found that 71% of U.S. home-internet households rece...

Pause for Effect: Philo Bets on User-Initiated Ads as CTV’s Attention Antidote

Philo’s confidence in the format is also grounded in audience research. A study the company conducted with Parks Associates found that virtual MVPD subscribers skew more digitally savvy and are more r...

Parks: 51% of Consumers Prefer Video Subscription Package That Includes Live TV

More than 27% of U.S. internet households prefer a live-TV bundle combined with their favorite streaming on-demand services, while 24% prefer a skinny bundle combined with their favorite streaming...

Plume Names Rebecca Stone Chief Customer and Marketing Officer, Creating a Dedicated C-Suite Voice for Global ISP Customer Success

“Parks Associates research shows that gigabit speeds now surpass 25% penetration in the United States; competition is fierce for broadband providers,” said Elizabeth Parks, President and CMO, Park...