In The News

Plume, Parks Associates study sheds light on ISP customer churn

July 28, 2026

The research paired Plume's platform telemetry with a consumer survey compiled by Parks Associates, including insights mainly from US subscribers.

The full white paper is available from Parks Associates. A key trend affecting the nature broadband traffic is rapid consumer adoption of AI tools, particularly in the US. Parks Associates estimates that in US households with internet access, some 59 percent of consumers made use of AI in Q1 2026, up from 40 percent in 2024.

From the telecompaper article, "Plume, Parks Associates study sheds light on ISP customer churn"

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Parks Associates: 60% of New Security Systems Are Self-Installed

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The rising occurrence of high-profile security hacks and privacy breaches, as well as being personally victimized, are contributing to ever-increasing consumer anxiety about smart home devices and pla...

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About Parks Associates

Plume, Parks Associates study sheds light on ISP customer churn

Previously In The News

Sleep Trackers Offer Money Making Opportunity

IoT Cybersecurity, ‘Cascading’ Failures, Worry Consumers Most About Connected Home

Parks Associates: 60% of New Security Systems Are Self-Installed

Network Security: Hacking Fears Could Scare Consumers Away from Smart-Home Devices

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