Providing Market Intelligence for 40 Years

In The News

OpenAI Eyes AI Agent Phone, Kuo Says

“OpenAI is not a hardware company and must prove its phone performs well against the competition in terms of memory, camera quality, size, weight, screen responsiveness — all of that can be a challenge for an organization without a hardware background,” noted Jennifer Kent, senior vice president and principal analyst at Parks Associates, a market research and consulting company specializing in consumer technology products, in Dallas.

She also pointed out that OpenAI’s strategy is to have an agent set on top of various apps and dominate interactions with end users. “Many developers will see that as an existential threat,” she told TechNewsWorld. “OpenAI will have to work to prove that app developers will thrive in an OpenAI operating system.”

“iOS and Android dominate the smartphone market, particularly in the U.S.,” she said. “Apple customers are particularly loyal, and all current players develop experiences that are better across device types and family members, if you stick within an ecosystem. This is a major barrier to consumers switching to a new OS.”

Kent added that consumer concerns about AI are very high. “ChatGPT’s user satisfaction rates, as measured by our Net Promoter Score, are low,” she explained. “OpenAI will need massive marketing to create consumer demand for an OpenAI smartphone.”

From the article, "OpenAI Eyes AI Agent Phone, Kuo Says" by John P. Mello Jr.

 

Previously In The News

RTL Nitro Revs Up 4K Broadcast

There is an increasing install base for 4K: according to research from Parks Associates, among broadband households planning to purchase a flat-panel TV, 59% in the UK, 57% in France, 53% in Spain and...

GoPro Karma Lets New Hero5s Fly High

Introduction of a drone is a natural extension of GoPro's core wearable camera business, and bundling its new cameras with Karma is likely to benefit sales of both devices, noted Barbara Kraus, direct...

Netflix's Competitors Are Quickly Closing The Gap in A Crucial Area

Netflix customers are loyal. In research published this April, analysts from Parks Associates found that Netflix subscribers were much less likely to cancel than those of Hulu or Amazon Prime Video. O...

User-generated video, live streaming grow online

This is according to Parks Associates, which also found that three-quarters of US broadband households access this content at least once a month. "Today's home entertainment is all about personalis...