Providing market intelligence for more than 35 years

In The News

A new vacuum can alert you to incoming text messages. Why?

"The appliance category becoming connected does add a lot of opportunities to provide new information to a consumer," says Elizabeth Parks, the president and chief marketing officer at Parks Associates, which does market research on consumer tech and works with some manufacturers.

"How much energy is being used? Does that tie to any bills? Are there any alerts about the performance of the appliance? You know, especially that energy efficiency part can translate to dollars saved," she says.

"It creates a service model, right? You sell the large appliance, the refrigerator or the washer dryer, and then maybe you sell the maintenance that goes with it," Parks says.

Cost is one factor holding many people back from buying the premium AI appliances, as well as a perception that there isn't an added value in the smart features and security and privacy concerns, according to Parks Associates survey data.

From the article, "A new vacuum can alert you to incoming text messages. Why?" by James Doubek

Previously In The News

Industry Voices—Sappington: A new generation of data and its impact on traditional players

Among US broadband households, Parks Associates finds that 72% subscribe to at least one over-the-top (OTT) video service, while 46% subscribe to two or more OTT services. Further, 25% subscribe tothr...

The streaming wars are flooding us with TV

Password sharing cost streaming companies about $9.1 billion last year, according to data from the research firm Parks Associates. From the article "The streaming wars are flooding us with TV".

Amazon Prime Video app arrives on Oculus Go VR headset

Despite a respectable amount of content and games for virtual reality headsets – and options like Oculus Go driving down the cost of ownership – virtual reality has yet to tap into much of the U.S. ma...

Need help with your TV and smart-home setup? At-home tech support may be the answer.

Patrice Samuels, senior analyst at Parks Associates, a market research company specializing in emerging consumer technology products and services, said demand for traditional technology support, like...