Providing Market Intelligence for 40 Years

In The News

46% of pay-TV subscribers show interest in smart more control features, survey finds

In recent findings by Parks Associates, a trend among pay-TV subscribers underscores a growing inclination towards integrating smart home and security functionalities within their TV services.

The research, titled “Video Services: Shifting Demand,” notes that nearly half (46%) of pay-TV subscribers express a favorable view of the potential to manage smart home devices and security solutions directly through their TV service.

This consumer study, surveying 8,000 U.S. internet households, offers a comprehensive analysis of the current landscape of traditional pay-TV, streaming TV and over-the-top (OTT) services. The report provides insights into consumer preferences, adoption rates, satisfaction levels, and the factors contributing to service churn while also exploring strategies to enhance the viewer experience and foster service loyalty.

Elizabeth Parks, president and CMO of Parks Associates, emphasized the significance of this trend, noting the merging landscapes of home ecosystems and entertainment technologies. According to Parks, consumers are increasingly seeking interconnected and technologically sophisticated home entertainment systems, which opens new avenues for innovation and service enhancement within the pay-TV sector.

The study also investigates the appeal of various advanced service features.

“The interest in connected home services opens up new markets and opportunities for partnerships between traditional pay-TV providers, tech companies, and home automation system manufacturers,” Parks said. “These collaborations will lead to innovative service bundles, combining entertainment, information, and home management in new and valuable ways.”

From the article, "46% of pay-TV subscribers show interest in smart more control features, survey finds" by Dak Dillon

Previously In The News

Video Entertainment Spending Drops in the US

According to the research firm, there has also been a decline in multiplatform usage among households, as use rates on individual screens declined despite the fact that overall video viewing has held...

HDTV Antenna Review: Top Picks From CR's Latest Tests

Market research firm Parks Associates says that one-fifth of U.S. homes with broadband access now use an antenna to get live TV. “Digital antennas are experiencing a resurgence as consumers consider o...

Feds break up alleged streaming password theft scheme

Netflix and other streaming services have dealt with a variety of password-stealing schemes and other scams for years. Netflix announced earlier this year it was trying to crack down on password-shari...

They Started With $10,000. Now They're Taking on ESPN

It's no wonder that OTT is on everyone's mind. In 2016, Major League Baseball's streaming service, MLB.TV, was the fourth-most popular streaming service in the U.S., after Net­flix, Hulu, and Amazon P...