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The results of the trial support the widely-held belief in the HVAC industry that millions of American homes have problems with their heating and cooling systems that go undetected - problems that represent big opportunities to save both energy and money. More significant was the finding that many of these issues can be accurately recognized through data analytics. EcoFactor discovered that six percent of all households in the trial had HVAC system problems that wasted energy and often compromised comfort as well. Furthermore, 68 percent of consumers who experienced issues were unaware that there was a problem. Many of the issues uncovered by EcoFactor's HPM service would likely have resulted in catastrophic equipment failure possibly costing thousands of dollars to fix if left untreated.